What our customers are saying..

 

(December, 2016)

A big thank you to the guys at Bay Kayaks who made purchasing my first kayak very quick and very easy. They answered all my questions and were able to advise me on the additional gear I’d need. They were quick and easy to get hold of and within 2 hours of making initial contact I had purchased and picked up the kayak. I highly recommend Bay Kayaks!

Chloe S (Sydney, NSW)

 


 

(December, 2016)

"Hi,

Just letting you know that the kayak arrived this morning !
Great service…enjoyable interaction with Tony"

Allan H (Rylstone, NSW)

 


 

(December, 2016)

​"Hi Guys,

Took the ski out today. It's a very good product. Paddles well, turns well and very predictable on a wave. Gave a ride to a guy on a large surf ski. after a few waves, he told me that he was "sold".  You may get another order from Perth soon.
Have a happy new year".

Gus R (Perth, WA)

(December, 2016)
"Hi Tony,Thanks a lot, it arrived yesterday. I really do appreciate all you did to make it happen in time. I felt like you all wanted to help me get what I wanted, even if you basically said you weren't sending the exact kayak I wanted, if I wanted it, when I wanted it. It was totally understandable. We're very happy with the choice and I feel like you all went the extra mile to help and understand our Christmas-time predicament. Terrific! Thanks a lot."Christopher D (Nadi, Fiji)

(December, 2016)
 
​"I thoroughly recommend Tony and the Bay Kayaks team!  I was searching to purchase 2 kayaks for recreational use at Pittwater.  Tony was easy to chat with and responded to my questions very promptly.  His advice and recommendation was greatly appreciated and we purchased the perfect kayaks for our needs. They were delivered on the same day - outstanding customer service!

Thank you Bay Kayaks - we are looking forward to exploring beautiful Pittwater."

Helen H (Newport, NSW)

(September, 2016)

"Dear Tony,


Thank you so much to you and the team at Bay Kayaks.  We recently purchased a gift for a friend who couldn’t be happier with her kayak.  The service we received and swift delivery was amazing! I would absolutely recommend Bay Kayaks to anyone who is looking for professional, friendly advice and great service.

Thanks again!"

Karen Griffin, (NSW)

(September, 2016)

"Hi guys. It arrived a day early, so we went over to Windy Bay. Very comfy ride and excellent viewing (clear bottom kayak). In Mackay right now, getting watermaker fixed, then out to the Percy's. Nice clear water out there so we are looking forward to it. I like the rod holders. Might be able to see the catch first!

Cheers and thanks."

- Tony Little (QLD)

(September, 2016)

"Hey Guys, just catching up after a few busy weeks.

Would like to say thanks for your efforts in looking after me as a customer from Dubbo.
Kayaks arrived and they look amazing, unfortunately due to rain our local river the Macquarie running way too fast at the moment to start training for the WOMDOMNOM. 

I may be after another Dreamer from you guys before the 4day event starting on 24Nov. Thanks again for the great service and I will pass on my recommendations for Bay Kayaks. Cheers"

Darryl Cumming
Paramedic. Dubbo (NSW)
 

(June, 2016)

"​Hi Tony, Just wanted to send a huge thank you.  That was the right part we needed.  Fits perfectly.  Arrived nice and quickly too.  Thanks heaps.  Cheers"

- Chris Aspey (NSW)
 

(April 2016)

Very pleased with kayaks have done lots of paddling. Currently Lake Conjola and Burrill Lake.

Marie and Cliff George. (Lake Conjola, NSW)
- Pro Fishing kayaks
(December 2015)

“The product and service provided by Bay Kayaks was excellent. They truly live up to their commitment of
“Your satisfaction is our #1 priority”.

Tony stayed in touch throughout the process to ensure they delivered what we needed. The kayaks and service exceeded our expectations.”

Phillip H. (Berowra Waters, NSW)
- Velocity 2 kayaks



(December 2015)

"I have be meaning to email you to thank you for your wonderful service when I bought two kayaks for a surprise for my husband.  We have had many great times in our kayaks.  They are very stable and track very well.  We will and have already recommended you to a few people.

Thank you both for your exceptional service.

Regards, Michelle B. (Salamander Bay, NSW)
 - Velocity Single Kayak

(November 2015)

"Great service! Went above and beyond to help - also went out of their way to deliver on a weekend when ordered last minute and were more than happy to provide advice."

Sarah M. (Rose Bay, NSW)
​ - Nereus Double Kayak

(October 2015)

"We went out last Saturday just down to Lake Narrabeen to get the girls used to them. We did a cruisy three hour round trip paddle with a picnic half way.

Love love love the Otium - feels great in the water and can't wait till this Saturday to go again...The girls got the hang of the HUG - although I think it is not going to be long before they want their own.!! So might need to get two more Otium's from you in the not too distant future:-)

We are very very happy and would like to thank you for your ongoing fantastic customer service.

Cheers!"

Carol, Geoff, Jade and Tamara (Belrose, NSW) 
    ​- Hug & Otium touring kayaks

(October 2015)

"Hi guys. Picked it up on Tuesday. Only paddled once. Very nice. Handles well and great for coral viewing!"

Tony S (Airlie Beach, QLD)
   ​ - VUE 2 clear bottom kayak

(October 2015)

"The kayak is awesome.  Spent 3 hrs cruising around Bobbin Head this afternoon."

David S (Sydney, NSW)  
    - Hug Touring kayak


(June 2015)

"Yes I did receive the roof racks yesterday. My boyfriend will be getting his birthday present tomorrow. I know he will love it! 

Thank you for all your help in getting the right kayak and accessories to suit him. You were so easy to talk to and so reliable.

Once again thank you."

Steph (Sydney, NSW)


(February 2015)

"Hi Gents,

Just a quick note to thank you for the kayak and the delivery. We are very happy with it. Cheers!"

Pablo A. (Perth, WA)


(January 2015)

"Enjoying our new kayak from Bay Kayaks at Wallaga Lake."

Andrew J. (Bermagui, NSW)

(December 2014)

"I wanted to thank you for making my recent purchase of my Pullen ski so easy. Your willingness to listen and your practical advice, as well as the ability to try before I bought has resulted in a very happy customer! The ski looks great and is fantastic fun. I was originally buying the ski for my son, but he can wait for the next one that I buy.....I would recommend you to anyone wanting to buy a kayak"

Peter N. (Sydney, NSW)


(December 2014)

"She is a beauty, chaps, sensational!" Custom Pullen Mk3 Select with wood inlayz and special customer designed logo.

Armando S. (Cremorne, NSW)

(December 2014)

"Thanks guys, your service has been fantastic I will definitely be letting everyone in our club know where I got them and the excellent service you provide."

Tony R. (Narangba, QLD)


(November 2014)

"Hi Guys,

We have been very happy with the kayak and it is a great way of getting to the more secluded beached around Manly. I’ve been paddling by myself or with one or both the kids and we all enjoy it very much. The kayak itself is good value for money and the extra proper seats are comfortable - a must really. We’ve used the standard backrest for my youngest in the middle seat and that too works well.  We only have a short stroll to the water so the trolley comes in handy.  One thing definitely on our wish list is a waterproof bag for beach towels and other stuff one might need on an excursion."

Tuukka S. (Manly, NSW)


(November 2014) 


"Hi guys, Just want to say thanks for the great kayak. Plenty of questions answered before making a decision and it was delivered quickly. Really enjoying taking it out on the lake :)"

Howard (Lake Cargelligo, NSW) 


(November 2014)
"Hey guys, the kayak is going great. Use it regularly to paddle to Balmain, Rozelle and Barangaroo. Have told quite a few people about you guys. Thanks so much."

John C. (Sydney NSW)

(November 2014)

"Hey Lachy,  thanks again for your service. The roof racks went on like a breeze and I didn't have any hiccups, thanks again!"

Brett S. (North Sydney NSW)


(October 2014)

"The guys went out of their way to navigate us through the A-Z of kayaks, and very quickly we could see that their products were good quality and without question the best pricing. They also then hand delivered everything and carried our two kayaks overhead down flights of steps to their maiden launching place. Great service, thank you."

Darren F. (Seaforth NSW)


(September 2014)

"We purchased several Winner Brand kayaks and associated equipment for our business through Bay Kayaks in Sydney. These guys provided fantastic customer service and were very easy to work with on a large order. You won't find kayaks better priced than here, it's worth checking them out if in your in the market for a new yak."

Gavin S. (Dubbo NSW)

(July 2014)

"Thanks again for such wonderful fast customer service I will be recommending you to other interested buyers."

Murray. K. (Richmond NSW)

(May 2014)

"The guys at Bay Kayaks were fantastic. I was suprising my husband with a birthday gift and Lachlan led me all the best options based on my husband's fishing style, etc. I would definitely use them again when we need more gear. Thanks guys!"

Liz W. (Frenchs Forest NSW)

(May 2014)

Thank you Bay Kayaks! We just love riding the bay in our new Velocity Kayak. Pet friendly!!!

Gwynn S. (Berowra NSW)

(April 2014)

Hiya guys,

I took out my new 2 man kayak today (Hug Double). I am so very, very pleased with it.

We set out at Rose Bay and made it to Shark Island (1.5km) in 10mins. Awesome.

Cheers,

Anton K. (Bondi NSW)

(May 2014)

Hi,

Am one happy chappie

My kayak (Ambush) arrived today perfect, great courier service. Will recommend you to anyone I meet here that want’s to buy a kayak.

It has been a pleasure doing business with you.

Kind Regards

Laurie C. (Illuka NSW)

(May 2014)

Hi Lachlan,

Thx so much for your great customer service. We have decided not to purchase a kayak At this stage but if we did buy one it would be from you as they are the best value.

Best regards

Beth S. (Mollymook NSW)


(March 2014)

Hi John,

Just confirming that the other kayak did arrive last Tuesday  - and thanks for doing your best to try and get it to us before we left for our trip.  The kayak we did get from you in time, went really well and I was very pleased with it.  Thanks again.

Deb O. (Kunda Park QLD)


(January 2014)

Hi guys,

I can't thank you enough for your brilliant customer service. You did well keeping the secret from my husband, and he absolutely loves the Dreamer kayak he opened on his birthday (the only surprise i've managed to pull off!). 

I will highly recommend you to anyone who asks where I got his kayak! Thank you again!

Hayley C (Bondi, NSW)